At Millington Travel, we understand and respect the importance of your privacy. In this privacy policy section, we explain how we collect data about you and your use of this website, how we use that data, who that data may be sent to, and how you can amend data you have submitted.
How do we collect data about you and your use of the website?
We ask you for personal information in a variety of circumstances:
  • when you make a reservation or purchase something from our website or through our customer service team – by email, letter, fax, or on the phone
  • when you register with us, subscribe to our newsletter, request a quote or brochure, enter competitions or register for promotions
  • when you take part in surveys or provide us with feedback To make the Millington Travel website work even better for you, we also use “cookies” to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognise the computer used to access the Quest Travel website. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future.
How do we use your data?
We use your data for the following principal purposes:
  • to provide you with the highest possible level of service and to help you to get the best out of our website
  • to fulfill the bookings and purchases you have made through our website, and any other requests we receive from you
  • to provide you with a personal experience and to ensure that you do not miss any offers or information which are likely to interest you
  • for other administrative purposes and for internal analysis when you contact us by email, we will use the information you give us to provide the service you require (such as when you request a special meal).

The data you give us will also allow us to send you details of special offers and promotions, update information about Millington Travel and our partners, and other related information (as part of our newsletter or otherwise).

Who may your data be disclosed to?
We disclose your data to our partners who will only use your data for the purposes of fulfilling your booking requests. We will not disclose your data to any other third parties except where it is necessary for the purposes of fulfilling any bookings, purchases or requests that you make on the website, and through our customer service team or as otherwise described in this policy.We may be required to disclose your information if required by any applicable law or regulation.We may also disclose your data to third parties and professional advisers acting on our behalf and who are obliged to keep that data confidential.
All airlines are now obliged by law to disclose the flight and reservation data of all passengers flying through the UK, Australian or the United States airspace to the relevant government agency prior to arrival. Data is only used for security purposes.
Transfer of information
For any of the purposes set out above, we may transfer your data internationally including to countries outside Europe. Each country may offer different levels of protection, some of which may not be as high as the United Kingdom.
Opt out
Unsubscribe from our newsletter using the email address [email protected] also shown at the bottom of any Millington Travel e-News newsletter.
Millington Travel’s Trading Address is 7 Market Street, Leicester, LE1 6DN
Millington Independent’s Registered Address is 7 Market Street, Leicester, LE1 6DN

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.
Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Remembering your search settings

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. We only work with advertising partners who work to accepted privacy standards such as http://www.youronlinechoices.com/uk/iab-good-practice-principles

You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn’t as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.

We use:

Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don’t worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.